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IT Infrastructure Solutions

Every Device. Every User.
Always Running.

Server, desktop, and laptop support that keeps your entire team productive. From setup to maintenance to troubleshooting—we've got it covered.

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When IT Becomes a Full-Time Distraction

Your employees need to work—but they can't when their computers are slow, their software crashes, or they're stuck waiting for help desk tickets to be answered. Every IT issue is a productivity drain.

Your servers are aging. You're not sure if they're patched. Critical updates get delayed because no one has time to test them. Meanwhile, hardware warranties expire without anyone noticing, and you discover it only when something fails.

Your IT person—or your accidental IT person—spends more time fighting fires than planning for the future. Strategic projects get pushed aside for break-fix emergencies. And when that one person is out sick or leaves the company, everything grinds to a halt.

Help desk delays frustrating employees
Aging hardware creating performance issues and failure risks
Unpatched systems exposing security vulnerabilities
No standardization across devices and configurations
Key person dependency on a single IT employee
Reactive break-fix mode instead of proactive management

Proactive Support. Predictable Results.

We manage your IT infrastructure like it's our own—because when your systems run smoothly, everyone wins. Proactive maintenance, responsive support, and strategic planning that keeps your business moving forward.

Full Lifecycle Management

From procurement to deployment to retirement, we manage the entire lifecycle of your IT assets. New employees get working equipment on day one. Old equipment is properly retired and data is securely wiped.

Proactive Maintenance

We don't wait for things to break. Regular patching, updates, and maintenance happen during off-hours so your team isn't disrupted—and problems are prevented before they occur.

Responsive Help Desk

When issues do arise, your team gets help fast. Real technicians who understand your environment—not scripts read by offshore call centers.

Local Support Team

Sometimes problems require hands-on help. Our Northeast Ohio team can be onsite when remote support isn't enough.

Key Capabilities

Comprehensive IT support tailored to keep your entire organization productive and secure.

Server Administration

Physical and virtual server management, monitoring, patching, and maintenance. Your critical systems run reliably with expert oversight.

Endpoint Management

Deployment, configuration, patching, and support for all user devices. Standardized configurations mean faster troubleshooting and better security.

Responsive Help Desk

Multiple channels for support—phone, email, portal. Prioritized ticketing ensures critical issues get immediate attention.

Automated Patching

Operating systems, applications, and firmware kept current. Patches tested and deployed on schedule, not whenever someone remembers.

Asset Lifecycle Management

Inventory tracking, warranty management, replacement planning, and secure disposal. Know what you have, when it expires, and what's coming next.

24/7 Remote Monitoring

All managed devices monitored around the clock. We see problems forming before your users do.

Part of Your Complete IT Shield

IT infrastructure supports every person in your organization. Here's how it integrates with the other pillars:

Cybersecurity

Endpoints are protected by advanced security tools. Patch management closes vulnerabilities. User access is managed according to security policies.

01

Network Infrastructure

Devices connect reliably to the network. Performance issues are diagnosed across the full stack—endpoint, network, and application.

02

Data Backup

User data and server data are automatically backed up. Laptop users are protected even when working remotely.

03

Disaster Recovery

DR plans include device recovery procedures. Users know what to do and how to get back online after an incident.

04

Measurable Outcomes

<1 hrResponsehelp desk first response
98%+Patchingpatch compliance
99.9%+Uptimeserver availability
TrackedSatisfactionuser feedback

Since switching to LNS for our IT support, our help desk tickets get resolved faster and our servers stay patched. No more weekend emergencies or waiting days for someone to respond.

— Office Manager, Northeast Ohio Manufacturing Company

Ready for IT Support That Actually Supports?

Schedule an IT assessment. We'll evaluate your current infrastructure, identify risks, and show you how proactive management can transform your team's productivity.

Schedule Your IT Assessment

Free assessment. No obligation.